About Us:
At SnappyCX, we’re more than just a BPO company — we’re a catalyst for growth and excellence in customer-centric solutions. With a commitment to delivering exceptional experiences, we empower businesses worldwide by connecting top-tier talent from Africa, the Philippines, and South America with companies across the US, Europe, Canada, and the UK. Whether it’s for short-term projects or long-term partnerships, we provide transformative support that drives results. As part of the SnappyCX team, you’ll join a dynamic and innovative environment that champions reliability, excellence, and continuous growth. Together, we’re redefining the benchmarks of the BPO industry and helping businesses reach new heights.
About the Role:
We are looking for a highly organized and creative Multiskilled Virtual Assistant to join our growing team! This role requires someone who is versatile and confident in handling a variety of tasks — from managing social media accounts and designing eye-catching graphics, to handling general administrative duties and booking appointments. If you are a proactive self-starter with a keen eye for detail and a passion for multitasking, we’d love to meet you.
Key Responsibilities:
- Social Media Management
- Create, schedule, and manage engaging posts across various platforms (Instagram, Facebook, LinkedIn, etc.)
- Monitor engagement, respond to comments/messages, and grow our social media presence
- Assist in creating basic content calendars and analytics reports
- Administrative Support
- Handle daily administrative tasks such as email management, document organization, data entry, and basic reporting
- Maintain and update digital files and records
- Support team members with ad-hoc admin projects as needed
- Appointment Setting & Coordination
- Schedule and confirm appointments, meetings, and calls
- Send reminders and follow-ups to ensure attendance
- Maintain an organized calendar and manage scheduling conflicts
Requirements:
- Proven experience as a Virtual Assistant or in a relevant administrative role
- Strong skills in social media management and basic graphic design
- Proficiency in tools such as Canva, Google Workspace, and social media platforms
- Excellent communication and time management skills
- Detail-oriented, reliable, and proactive
- Ability to multitask and prioritize effectively
- Comfortable working independently and meeting deadline
- What You’ll Bring:
- A working laptop or computer with the following specifications:
- RAM: Minimum 8GB
- Laptop: 8th generation (8000 series) Core i5 or higher
- Desktop: Ryzen 5 3000 series or higher, or Core i3 10th generation or higher
- Mac: Core i5 2017 or higher, Core i7 2016 or higher
- Internet: A reliable connection with speeds of 20mbps or higher
- Location: Remote
- Language Proficiency: Excellent command of English, both spoken and written
- Availability: Willingness to work full-time within the client time zone.
- A working laptop or computer with the following specifications:
- Experience: Previous experience working remotely is highly desirable